© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

20. (a) Provide three (3) examples of how you seek feedback from the: (i) client (ii) key stakeholders.

(b) Explain the purpose and rationale for collecting this information. (c) Describe how this information may assist and inform your practice. (d) List the benefits of this information for the: (i) client (ii) key stakeholders (iii) agency/program (iv) funding body.

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National Skill Set for Effective Case Management Workbook

Chapter Three