© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

REFERENCES

Marfleet, F., Trueman, S. & Barber, R. (2013). 3rd Edition, National Standards of Practice for Case Management . Case Management Society of Australia & New Zealand, p. 5, 13, 19-23. Marfleet, F. & Trueman, S. (2015). 1st Edition, National Self Assessment for Case Management Practice . Case Management Society of Australia & New Zealand, p. 3, 15-24.

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National Skill Set for Effective Case Management Workbook

Chapter Three