© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

5. (a) Provide an example of when you have played a lead role in the facilitation of collaborative activities between the key stakeholders of your client. (b) Explain the purpose and rationale for taking this action. (c) List the benefits of collaboration for the: (i) client (ii) case manager (iii) key stakeholders (iv) agency/program.

6.

(a) Explain what a contemporaneous notation means. (b) List the importance of maintaining contemporaneous records. (c) List the challenges and obstacles you face in your day-to-day practice to maintain contemporaneous case notes. (d) List some of the potential consequences of not maintaining contemporaneous case notes. (e) List some actions or tools that you may implement in your day-to-day practice to maintain contemporaneous case notes.

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National Skill Set for Effective Case Management Workbook

Chapter Four