© 2015 National Skill Set For Effective Case Management in AUS & NZ: Skills Workbook

10. (a) List three (3) ways in which the client can contribute to the evaluation process for: (i) individual outcomes (ii) agency/program outcomes. (b) List three (3) ways in which key stakeholders can contribute to the evaluation process for: (i) client outcomes (ii) agency/program outcomes.

11. (a) Provide an example of how you contribute to agency and/or local/regional case management: (i) networks (ii) activities.

(b) List the benefits of networking for the: (i) client (ii) case manager (iii) agency/program. (c) Describe how your day-to-day practice is informed by: (i) networking (ii) collaboration. (d) Explain how networking may lead to a collaborative partnership.

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Chapter Five