Fairfax County Federal Credit Union: Personal Online Banking Guide

First page Table of contents Next page Last page
Getting Started6
New User Enrollment6
Logging Off8
Resetting A Forgotten Password9
Home Page11
Home Page Overview11
Account Summary Overview12
Account Details Overview13
Account Grouping15
Editing a Group Name16
Deleting a Group16
Security17
Protecting Your Information17
General Guidelines17
Login ID and Password17
Fraud Prevention17
Security Preferences18
Change Password18
Change Login ID19
Secure Delivery20
Mobile Security Preferences21
Enabling Touch ID or Fingerprint Login21
Enabling Passcode Authentication23
Disabling Passcode Authentication, Touch ID or Fingerprint Login24
Alerts Overview25
Date Alerts26
Account Alerts27
History Alerts28
Online Transaction Alerts29
Security Alerts Overview30
Edit Delivery Preferences30
Secure Message Overview31
Sending a Secure Message32
Transaction Types33
Moving Money Overview33
Moving Money35
Transfer Funds35
Member to Member Transfer37
Linking Someone’s FCFCU Account37
Single Transfers Between FCFCU Accounts38
Adding A Personal External Account39
Verifying A Personal External Account40
Send Money Initial Set Up41
Send Money43
Send Money History Overview45
Repeat a Send Money Transaction46
Receiving Funds with Send Money47
Activity Center Overview48
Using Filters49
Creating or Deleting Custom Views Using Favorites49
Canceling Transactions50
Integrated Bill Pay51
Bill Pay Overview51
Creating a Payee51
Making a Single Payment53
Paying Multiple Bills54
Payment Activity55
Advanced Bill Pay56
Overview56
Biller Set Up57
Change/Cancel Payments61
View Bill History62
Additional Features63
Credit Card Payments63
Credit Card Services65
Stop Payment Request66
Single Check66
Multiple Checks69
Account Preferences72
Updating Your Contact Info73
Text Enrollment74
Locations76
Branches and ATMs76

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