Advising Redesign Foundation Transformative Change

TRANSFORMATIVE CHANGE / FEBRUARY 2017 / ADVISING REDESIGN

Crescent Community College (No Transformation)

Structures

Focus on enrollment and registration

Policies and procedures that support SSIPP advising

Processes

Advisors as registration clerks

Advisors as teachers

Attitudes

Broad ownership of student support, iPASS, and SSIPP advising

Norms of efficiency and nonintegrated support

Harbor University (Transformation)

Structures

Focus on enrollment and registration

Policies and procedures that support SSIPP advising

Processes

Advisors as registration clerks

Advisors as teachers

Attitudes

Norms of efficiency and nonintegrated support

Broad ownership of student support, iPASS, and SSIPP advising

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