WCA March 2008

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Quality all the way from Sikora

Quality combined with minimised failure and cost is demanded more and more in the market of measurement and control suppliers to the wire, cable and hose markets. It is not surprising that special attention is paid on quality management systems of companies. Sikora recognises the necessity of standardised operating processes and continuously works on an optimisation of its business process. Just in time for its 20 th anniversary, Sikora is also celebrating 20 years of ISO 9001 recognition. Since 1993 the technology company has been certified according to DIN EN ISO 9001 and practices quality management to perfection. The company management is committed to the principles of the programme and the primary responsibility for daily oversight is the quality control manager, Ulrich Gwinner.

For 14 years he has controlled and managed the quality system – with notable success. “With the improvement of our operational sequences we meet legal demands and simultaneously aim at a systematic increase of customer satisfaction,” he said. “Moreover, with the ISO-certification our market position can be further strengthened and extended.” Gwinner continuously analyses the business processes in the different departments of the company in cooperation with the company management and employees. For the continuous improvement of quality, internal and external employee training is provided numerous times during the year. The company’s cooperation with machine manufacturers and customers worldwide is vitally important.

“The success of sustained quality management contains clear and transparent processes. “That is to say a process oriented leadership, flat hierarchies and a good communication,” added Gwinner. “Feedback and suggestions for improvement from the employees are decisive factors for a successful quality management system.”

Sikora AG – Germany Fax : +49 421 48900 90 Email : sales@sikora.net Website : www.sikora.com

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AUGUST STRECKER GmbH & Co. KG PO Box 1337, D-65533 Limburg/Lahn, Germany Tel. : +49 6431 96 10-0 • Fax : +49 6431 44221 E-mail : strecker@strecker-limburg.de Internet : www.strecker-limburg.de

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Wire & Cable ASIA – March/April 2008