FY 14-15 Adopted Budget

GRAPHIC SERVICES

PROGRAMS

2012-13

2013-14 Budget

2014-15 Adopted

2015-16 Projected

Actual

Printing/Mailroom Provides graphic services and printing for departments of the City of Greensboro and Guilford County. Also provides records storage and mail services for all City departments.

Appropriation

1,003,458

1,055,856

1,060,814

1,093,138

Full Time Equivalent Positions

9.250

9.250

9.250

9.250

Departmental Strategies

 Maintain customer satisfaction rating of no less than 90%.  Maintain cost of waste and re-runs due to errors at no more than 2% of monthly billings.

 Produce 30% or more of jobs on recycled paper when cost effective.  Ensure that all deadlines in Print Shop and Mail Room are met.

PERFORMANCE MEASURES

2012-13

2013-14 Budget

2014-15 Adopted

2015-16 Projected

Actual

Workload Measure  Number of printed images Efficiency Measures  Percent of waste and reprints

7,771,088

8,900,000

8,400,000

8,500,000

1%

2%

2%

2%

99%

99%

99%

99%

 Percent of deadlines met

Effectiveness Measures

99%

98%

98%

98%

 Percent of customer satisfaction  Percent of jobs on recycled paper

36%

30%

30%

30%

BUDGET SUMMARY

2012-13

2013-14 Budget

2014-15 Adopted

2015-16 Projected

Actual

Expenditures:

Personnel Costs

531,173 472,285

536,550 519,306

548,286 512,528

563,814 529,324

Maintenance & Operations

Capital Outlay

0

0

0

0

Total

1,003,458

1,055,856

1,060,814

1,093,138

Total FTE Positions

9.250

9.250

9.250

9.250

Revenues:

User Charges Internal Charges Fund Balance

210,211 742,203

238,266 817,590

209,000 851,814

223,000 870,138

1,000

0 0

0 0

0 0

All Other

-589

Total

952,825

1,055,856

1,060,814

1,093,138

BUDGET HIGHLIGHTS  The FY 14-15 Adopted Budget is increasing by $4,958, or less than 1%.

58

Adopted FY 2014-15 Budget