FY 14-15 Adopted Budget

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General Government-Information Technology

Effectiveness Measures

 Percent as of deployments within four weeks of hardware receipt  Percentage of IT requests responded to within 24 hours  Percent of customers rating service received as "good" or "excellent"  Respond to and correct application errors within 24 hours  Percentage of uptime availability of systems, servers and network  Percent increase in hits to City external website  Percentage of residents rating the external website as good and user friendly  Percentage of GIS based data requests from economic development agencies that are responded to within 2 days  Average response time to application development requests or modifications

90%

90%

99%

99%

90%

90%

99%

99%

98%

98%

98%

98%

97%

97%

100%

100%

98%

98%

98%

98%

3 days

3 days

3 days

3 days

90%

90%

90%

90%

80%

80%

80%

80%

100%

100%

100%

100%

BUDGET SUMMARY

2012-13

2013-14

2014-15

2015-16

Actual

Budget

Adopted

Projected

Expenditures:

Personnel Costs

2,544,395 3,999,334

2,583,353 3,858,526

2,511,705 3,743,954

2,585,923 3,723,841

Maintenance & Operations

Capital Outlay

0

0

0

0

Total

6,543,729

6,441,879

6,255,659

6,309,764

Total FTE Positions

29.000

28.000

28.750

28.750

Revenues:

Internal Charges

0 0 0

0 0 0

0 0 0

0 0 0

All Other

Subtotal

General Fund Contribution

6,543,729

6,441,879

6,255,659

6,309,764

Total

6,543,729

6,441,879

6,255,659

6,309,764

BUDGET HIGHLIGHTS  The FY 14-15 Adopted Budget is decreasing by $186,220, or 2.9%.

 FY 14-15 Budget reductions include changes to hardware standards, allowing IT more authority over leased hardware decisions for an estimated savings of $50,000 in FY 14-15, and the implementation of an internet connection policy limiting the number of employee devices connected to the internet for an estimated annual cost savings of $60,000.  The FY 14-15 Adopted Budget includes an increase of .750 FTE in Public Safety IT, based on the reclassification of an existing vacant position, creating a full-time Help Desk Analyst and a part-time Help Desk Analyst .

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