FY 14-15 Adopted Budget

Infrastructure - Engineering & Inspections

Departmental Objectives

 Conduct plan reviews in a timely manner and participate in planning events to serve citizens and businesses.  Provide for the construction of City resources to support growth or a quality of life that is attractive to economic development.

 Maintain City assets and resources to provide efficient and effective municipal services.  Provide a safe transportation system that ensures mobility for all users.  Develop and implement strategies to promote environmentally sound practices.

 Provide support to public safety personnel and residents.  Provide training and certification opportunities to employees.  Complete work orders and mission critical functions within departmental adopted standards.  Support and promote City services and communicate effectively with both internal and external customers.

 Identify and implement cost saving measures and increase revenue generating opportunities.

 Develop and manage departmental budgets that efficiently provides for quality service to meet the demands of the community.   Provide cost efficient inspection services as compared with other North Carolina jurisdictions.

PERFORMANCE MEASURES

2012-13

2013-14 Budget

2014-15 Adopted

2015-16 Projected

Actual

Workload Measures  # of plan reviews conducted  # of work orders completed  # of City facility audits performed  # of roadway footage inspected  # of linear feet of new sidewalk installed

1,456

1,320

1,235

1,235

71,090

74,130

69,630

69,630

79

81

83

84

171,464

140,000

100,000

100,000

185,804

100,000

80,000

80,000

Efficiency Measures  Average cost per plan review  % of major facilities audited

$389

$400

$444

$444

98%

100%

100%

100%

 % of City of Greensboro inspection costs compared to other jurisdictions

56.8%

55%

60.7%

61.0%

 Average # of inspections per day per inspector  Development Services Cost Recovery Rate

N/A

17.7

17.2

17.2

93%

91%

97%

97%

Effectiveness Measures  % of plan reviews completed within time commitments

98%

97%

98%

98%

87%

85%

89%

89%

 % of work orders completed on time

 % of construction projects completed within targeted timeline  % of inspections completed within targeted time frame  Average years of deferred maintenance for City facilities

100%

100%

95%

95%

92.0%

90%

96%

96%

N/A

N/A

3.27

3.10

Adopted FY 2014-15 Budget

76

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