Nusenda Credit Union Internet Banking Guide

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Table of Contents

Getting Started New User Enrollment....................................................................................................6 Logging In.......................................................................................................................7 Logging Off.............................................................................................................................. 7 Resetting A Forgotten Password.................................................................................8 Retrieving a Forgotten Login ID...................................................................................9 My Accounts Home Page Overview..................................................................................................10 Account Summary Overview............................................................................................... 11 Account Details Overview...........................................................................................12 Quick Transfer.............................................................................................................14 Account Grouping.......................................................................................................15 Editing a Group Name......................................................................................................... 16 Deleting a Group.................................................................................................................. 16 Security Protecting Your Information......................................................................................17 General Guidelines............................................................................................................... 17 Login ID and Password........................................................................................................ 17 Fraud Prevention.................................................................................................................. 18 Secure Sockets Layer Encryption....................................................................................... 18 Secure Access Code ............................................................................................................ 18 Phishing................................................................................................................................. 18 Security Preferences...................................................................................................19 Change Password................................................................................................................. 19 Change Login ID................................................................................................................... 20 Secure Delivery..................................................................................................................... 20 Alerts Overview............................................................................................................21 Date Alerts............................................................................................................................. 22 Account Alerts....................................................................................................................... 23 History Alerts........................................................................................................................ 24 Transaction Alerts................................................................................................................ 25 Security Alerts Overview.............................................................................................26 Edit Delivery Preferences.................................................................................................... 26 Secure Message Overview. ........................................................................................27 Sending a Secure Message.........................................................................................28