DFCU Online User Guide

Getting Started8
New User Enrollment8
Logging In9
Logging Off9
Resetting a Forgotten Password10
Home Page12
Home Page Overview12
Asset Summary Overview14
Mobile Thumb Bar15
Account Details Overview16
Quick Transfer18
Account Nickname19
Details & Settings20
Account Grouping21
Editing a Group Name22
Deleting a Group22
Security23
Protecting Your Information23
General Guidelines23
Login ID and Password23
Fraud Prevention23
Security Preferences25
Change Password25
Change Login ID26
Secure Delivery27
Mobile Security Preferences28
Enabling Touch ID or Fingerprint Login28
Enabling Face ID30
Disabling Touch ID, Fingerprint or Facial ID Login31
Alerts Overview32
Account Alerts33
History Alerts34
Secure Message Overview35
Sending a Secure Message36
Transaction Types37
Moving Money Overview37
Transactions39
Funds Transfer39
Loan Payments41
Mbr2Mbr Transfers43
Linking Someone’s DFCU Financial Account43
Single Transfers Between DFCU Financial Accounts45
Adding a Personal External Account46
Verifying a Personal External Account47
Send Money with Zelle® Setup48
Initial Setup48
Adding a Recipient49
Send Money with Zelle®50
Request Money with Zelle®52
Split Payment with Zelle®53
Zelle® Activity54
Zelle® Settings55
Mobile Deposits56
Activity Center Overview57
Using Filters58
Creating or Deleting Custom Views Using Favorites59
Editing Transactions60
Canceling Transactions61
Services62
eDocuments62
Update Contact Info63
CardSwap64
Getting Started64
Overview66
Stop Payment Request67
Single Check67
Multiple Checks68
Check Reorder69
Settings70
Quick Balance70
To Enable Quick Balance70
To Use Quick Balance71
Account Preferences72
Text Enrollment73
Document Delivery75
Accessibility76
Locations77
Branches and ATMs77
Integrated Bill Pay78
Bill Pay Overview78
Making a Single Payment79
Paying Multiple Bills80
Payment Activity81
Cancel a Pending Payment82
Bill Pay83
Overview83
Creating a Payee84
Known Company84
Unknown Company86
Person88
Editing a Payee90
Deleting a Payee91
eBills92
Scheduling Payments93
Automatic Payments94
Editing Pending Payments96
Canceling Pending Payments97
Viewing Transaction Details98
Single Transaction98
Multiple Transactions99
Creating a Reminder101
Managing Reminders103
Editing Reminders104
Deleting Reminders105
Moving Payments106
Editing Account Name107
Financial Tools108
Initial Setup108
Linking an Account108
Unlinking an Account109
Categorizing Transactions110
Splitting a Transaction111
Online Banking Home Page112
Spending Overview113
Spending: Recategorizing a Transaction114
Budgets Overview116
Auto-generated Budgets117
Budgets From Scratch117
Editing or Deleting a Budget118
Managing Budgets119
Trends Overview120
Cash Flow Overview121
Adding a Suggested Cash Event122
Creating Your Own Cash Event123
Editing, Deleting or Skipping a Cash Event125
Net Worth Overview126
Debts Overview127
Settings128

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