DFCU Online User Guide

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Table of Contents Getting Started

New User Enrollment ...................................................................................................8 Logging In.......................................................................................................................9 Logging Off ............................................................................................................................. 9 Resetting a Forgotten Password ...............................................................................10 Home Page Home Page Overview .................................................................................................12 Asset Summary Overview................................................................................................... 14 Mobile Thumb Bar ......................................................................................................15 Account Details Overview ..........................................................................................16 Quick Transfer.............................................................................................................18 Account Nickname......................................................................................................19 Details & Settings........................................................................................................20 Account Grouping.......................................................................................................21 Editing a Group Name......................................................................................................... 22 Deleting a Group.................................................................................................................. 22 Security Protecting Your Information......................................................................................23 General Guidelines .............................................................................................................. 23 Login ID and Password........................................................................................................ 23 Fraud Prevention ................................................................................................................. 23 Security Preferences...................................................................................................25 Change Password ................................................................................................................ 25 Change Login ID ................................................................................................................... 26 Secure Delivery .................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login ............................................................................ 28 Enabling Face ID................................................................................................................... 30 Disabling Touch ID, Fingerprint or Facial ID Login........................................................... 31 Alerts Overview ...........................................................................................................32 Account Alerts ...................................................................................................................... 33 History Alerts........................................................................................................................ 34 Secure Message Overview .........................................................................................35 Sending a Secure Message ........................................................................................36 Transaction Types Moving Money Overview ...........................................................................................37