IT Examiner School, Palm Springs, CA

Vendor Agreements

Review the  vendor’s plan to  ensure that  critical services  can be restored  within 

acceptable  timeframes

Establish  provisions that  address the  vendor’s  responsibility for  maintaining and  testing plans

Ensure that the  institution has  identified how to  adjust internal  procedures if the  vendor invokes  its plan

Provide Employee Training

Conduct employee training at  enterprise‐wide level and  business unit level

Teach all employees about  responsibilities and procedures to follow  during and after recovery

Include periodic simulation exercises for  key employees 

Ensure that training is regularly scheduled and  updated to address operational changes