IT Examiner School, Palm Springs, CA

Ebanking Oversight • Authentication/Authorization o Process for customers • Transaction Risk o Detect, prevent. & respond o Fraudulent activity detection • Customer Awareness Training o Social engineering o Phishing scams o Anti-virus/ malware o Public internet access (free WiFi)

Ebanking Oversight

• Compliance Risk • Reputation Risk o Cyber attacks o Lack of availability • On-device data security (Mobile) o Customer education • Pin/Passwords/Authentication • Encryption

• Secure Wiping/Ability to deregister device if lost or stolen • Mobile device malware/ viruses • SMS based products –not secured & encrypted • Data transmission security –risk of public WiFi