Policy & Practice December 2017

president‘s memo By Tracy Wareing Evans

Co-Creating Generative Solutions for the Future “Leading the development of thriving ecosystems takes tenacious leadership.” RODNEY ADAMS, MECKLENBURG COUNTY

O ne of the most inspiring moments for me in writing this column each year follows our annual APHSA Leadership Retreat, held in conjunction with the Harvard Health and Human Services Summit. Each year pioneering health and human services leaders from all levels of government, as well as other nations, join innovators from community-based organizations, philanthropy, other national associa- tions, academia, and industry to learn from each other and drive system-level thinking and change. At their core, these events—along with an additional day of shared learning convened by county members, embody the very theme of this issue— Partnering for Impact . This

year’s events focused on mobilizing ecosystems in order to drive the future of outcomes and impacts—something we clearly cannot do alone. To do so, we need willing partners from multiple vantage points, and with lived experiences from all aspects of the ecosystems we desire to connect more seamlessly to each other. At the heart of this shared journey sits the Human Services Value Curve, which, as a common lens for real- izing the potential of people and places, is serving as a useful model of interpretation for the field. The Value Curve is helping organizations build system capacity and create a learning environment. It is helping agency staff, community partners, and

philanthropic leaders see themselves in the broader value creation and impact we all desire for our communities. APHSA’s own Deputy Director Phil

See President’s Memo on page 35

The Human Services Value Curve

Ef ciency in Achieving Outcomes

Regulative Business Model: The focus is on serving constituents who are eligible for particular services while complying with categorical policy and program regulations. Collaborative Business Model: The focus is on supporting constituents in receiving all services for which they’re eligible by working across agency and programmatic borders. Integrative Business Model: The focus is on addressing the root causes of client needs and problems by coordinating and integrating services at an optimum level. Generative Business Model: The focus is on generating healthy communities by co-creating solutions for multi-dimensional family and socioeconomic challenges and opportunities.

Generative Business Model

Integrative Business Model

Collaborative Business Model

Outcome Frontiers

Regulative Business Model

Effectiveness in Achieving Outcomes

© The Human Services Value Curve by Antonio M. Oftelie & Leadership for a Networked World is licensed under a Creative Commons Attribution-NonCommercial 4.0 International License. Based on a work at lnwprogram.org/hsvc. Permissions beyond the scope of this license may be available at lnwprogram.org.

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December 2017 Policy&Practice