Spring 2019 Hardlines Strategies

CUSTOMER PROFILE

Maintaining Momentum In an urban environment like the Dallas-Fort Worth metroplex, it can

for being honest in its dealings, knowledgeable in its products and confident in the quality of what it sells. “Almost all of our new business comes from word-of-mouth recommendations. Our advertisement is that we’re here, this is what we do, and this is the service we provide,” says Paul Teague. “We pride ourselves on quality and service first, and only after that do we talk about price.” The philosophy at Teague Lumber is simple: Nothing makes up for inferior materials. Since the business holds its materials to such a high standard, it has become a major supplier for the higher-end builder

be difficult for any independent hardware retailer to find a foothold. Teague Lumber is one of the oldest businesses still operating in Fort Worth, but there are plenty of high-volume lumberyards that have built themselves into powerhouses, ready to supply builders planning hundreds of homes in the subdivisions around the city. While these lumberyards might present competition in some areas, they are geared to supply builders that need vast quantities of product. For Teague Lumber, that was never the goal. The business has built a reputation

“We pride ourselves on quality and service first, and only after that do we talk about price.” —Paul Teague, president and general manager

Teague Lumber puts apremiumon customer service, including a cafe by the entrance.

NEW COATINGS & SEALERS

NEW COLORS & FINISHES

NEW CLEANERS

Time for an update?

We can help with that. Stop by the

paint booth to learn how.

Booth #531