TheRetailer_Summer_19

“Fragmentation of forward and reverse physical supply chains is an effective solution for the future.”

Having a robust reverse supply chain is now no longer a luxury but a necessity in an increasingly competitive market. By carefully planning reverse product flow and ensuring that the facilitation of information and cash is fully integrated across operations, consistent customer service and the opportunity to save money can be realised. In order to optimise the network to accommodate and process returns efficiently and effectively, fragmentation of forward and reverse physical supply chains is an effective solution for the future.

SIMON MCWILLIAMS //Simon.McWilliams@eu.jll.com

EMMA HAWKINS //Emma.Hawkins@eu.jll.com

the retailer | summer 2019 | 33