The Manager's Toolkit

Employers are required to act reasonably when dealing with disciplinary issues to; ▪ encourage improvement rather than impose punishment ▪ provide details of any complaint and state the case ▪ provide the right for employees to be represented at hearings ▪ establish all the facts before making a decision ▪ never dismiss for first offence, unless it is gross misconduct ▪ explain any action taken and expected improvement ▪ provide the right of appeal

Managers should follow the policy and act reasonably when dealing with disciplinary issues ▪ ensure company responsibilities are fully represented ▪ adhere to required deadlines (these are legal requirements) ▪ ensure a fair investigation has taken place and all steps have been taken to establish that all facts have been obtained where possible ▪ make a fair and reasonable decision without prejudice ▪ ensure employees facing disciplinary proceedings have their rights of representation and appeal