Construction World May 2016

EQUIPMENT

GENUINE PARTS AT REDUCED COST

It is easy to understand why Isuzu Truck South Africa has adopted a forward-thinking approach by selling genuine replacement parts to truck owners at a fraction of the cost, so they do not consider ‘pirate’ aftermarket components as a cheaper option. Isuzu Truck South Africa understands that it is a business imperative to ensure that, despite the rise in cost of living and competing needs, new and existing Isuzu customers have access to replacement parts that ensure optimal performance, longevity, safety and proper functioning of their Isuzu Trucks. The company is alive to the prevailing mindset among truck owners that genuine replacement parts come at a higher price compared to ‘pirate’ aftermarkets parts, leading many opting for the latter. However, it is trite that though using ‘pirate’ aftermarket parts may seem like the ‘easy way out’, it in fact is a more expensive and higher risk alternative when considering the stress that comes with the fact that they have a shorter lifespan as they are not tested for reliability and durability. To that end, Isuzu Truck South Africa managed to stock up Original Equipment Manufacturer (OEM) parts in bulk directly from Isuzu headquar- ters in Japan, thus tapping into substantial discounts, which are passed on directly to customers. This was made possible by the company’s recent growth and success as South Africa’s top-selling chassis-cab, forward-con- trol configuration truck, excluding panel vans, and heavy busses for both 2013 and 2014. The advantage of having Isuzu genuine OEM parts fitted in the truck in the event of a breakdown is that the same parts that were used to build the truck are fitted, thus prolonging the life cycle of the vehicle. Added benefits include the comfort that the Isuzu Trucks genuine OEM parts come with a 12-month warranty. Moreover, if fitted by a qualified and Retail Motor Industry Organisation (RMI) approved technician, the truck owner is assured of backup and assistance by Isuzu in the event of a break- down or malfunction of the part. Isuzu parts automatically facilitate access to a wide variety of backing, such as national dealer support with a parts warehouse stocking over 16 000 parts, and a dealer group offering the suste- nance to facilitate a seven-day-a-week backup process and peace of mind. In this regard, there is no better investment than in genuine OEM parts. Since they are designed to fit and perform to factory specifications, the lifespan of the Isuzu truck is increased, whilst in the long run the owner > The advantage of having Isuzu genuine OEM parts fitted in the truck in the event of a breakdown is that the same parts that were used to build the truck are fitted, thus prolonging the life cycle of the vehicle.

saves a significant amount of money in reduced downtime and by avoiding the need for constant replacement of parts. By ensuring that it sells quality products that ensure and promote the longevity of its brand, Isuzu Truck South Africa has all but put paid to the debate about the use of ‘pirate’ aftermarket parts over genuine OEM parts due to price difference. Isuzu Truck South Africa’s customer-centric and forward-looking approach has ensured best value for money for truck owners, as the company has negotiated an innovative option for all customers to have access to a genuine OEM part at an alternative price structure with no effect to the quality of the part or its engineering. “Isuzu Japan has assisted Isuzu Truck South Africa in manufacturing an alternative part using the same stringent engineering and product reliability code with a reduced cost base to extend our cost of ownership to Isuzu customers,” said Wayne Morgan, the general manager: aftersales & parts of Isuzu Truck South Africa. “Isuzu parts and components are created and tested according to the manufacturers’ specification and high standards; genuine OEM items are guaranteed to be high quality. Having parts that are made specifically for your Isuzu means that they fit very well into your truck. This means that not only are the parts safer, and thus make your truck safer, but they last longer. The Isuzu genuine OEM parts are guaranteed to be compatible with Isuzu trucks and to perform according to factory specifications, especially where the trucks require cargo-bodies and equipment to complete the unit.” More than being a genuine Original Equipment Manufacturer activity, it requires a cutting-edge ‘Enterprise’ approach. An effective ‘war against pirate parts’ is no longer a matter of choice but has become a matter of business survival and economy of scale for the thousands of Isuzu truck owners. Whereas mainstream vehicles tend to be an emotional purchase, Isuzu’s high-value trucks are a business concern with a commercial impact aimed at generating revenue for their owners. “After many years of working with Isuzu Japan and several visits to the product and engineering division as well as various production plants, including engine component facilities, I can, without hesitation, advise that no component, however small and seemingly insignificant, is approved without stringent tests and reliability facts,” said Morgan.

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Engine throttle speed is controlled by simply using a rotary dial. Setting this dial to Auto Shift activates two additional forward gear speeds and one in reverse. “Auto Shift enables the machine to automatically down shift to the most effi- cient gear based on load,” adds Naicker. “This contributes to improved fuel savings and increased productivity by selecting the most efficient gear based on the variable blade loads experienced.” Heavy-Duty Sealed & Lubricated track will be available on all configurations, with SystemOne™ offered as an option for the XL and LGP variants. The operating weight on the standard D6R2 ranges between 18 984 and 19 448 kg (depending on attachments), the XL version from 19 914 to 19 969 kg, and the LGP unit at around 21 661 kg.

CONSTRUCTION WORLD MAY 2016