Capital Bank Commercial Online Banking Guide

Table of Contents

General Information Benefits of Commercial

ACH ACH Overview . . . . . . . 29 Maintain Batch Template . . . 30 Maintain Participant . . . . . 31 Assign Participant to Batch . . 32 ACH Processing Import ACH Data . . . . . . 33 Initiate Batch . . . . . . . 34 Approve/View ACH Activity . . 35 View ACH Activity . . . . . 36 Send ACH File . . . . . . . 37 Wire Wire Transfer Overview . . . . 38 Maintain Template . . . . . . 39 Maintain Template Group . . . 40 Initiate Template . . . . . . . 41 Initiate Template Group . . . . 42 Initiate Freeform . . . . . . . 43 Approve/View Wire Activity . . . 44 View Wire Activity . . . . . . 45 Request Wire Investigation . . . 46 Bill Pay Make Payments . . . . . . . 47 Manage Categories . . . . . . 48 View Report . . . . . . . . . . . . . . . . . 49 Search Records . . . . . . . 50 Manage Funding Accounts . . . 51 Manage Personal Information . . 52 Online Requests Secure Email . . . . . . . . 53 Live Chat . . . . . . . . . . 54

Online Banking . . . . . . . . . . . . . . . 2 Security . . . . . . . . . . 3 Getting Started & Logging In . . 4 General Navigation . . . . . . 5 Administration Add/Change/Remove Users . . . 6 View User Activity Reporting . . . 7 Set Account Name . . . . . . 8 Change Timeout . . . . . . . 8 Change My Password . . . . . 9 Manage One-Time Passcode Delivery . . . . . . 10 Unenroll Computers . . . . . 11 Activate Token . . . . . . . . 11 Set Main Page . . . . . . . 12 Account Activities & Reporting View Account Summary . . . . 13 Create Reports . . . . . . . 14 Run Selected Report . . . . . . . . . . 15 Search Transactions . . . . . 16 Manage Balance Alerts . . . . 17 View Account Statements . . . 18 Positive Pay Overview . . . . 19 Upload Issued Checks . . . . 20 Entered Issued Checks . . . . 21 View Issued Check Register . . 22 Decisions Positive Pay Exceptions . . . . . . . 23 Add Stop Payment . . . . . . 24 View Stop Payment Activity . . 24 Payments & Transfers Account Transfer Add Transfer . . . . . . . 25 Add Recurring Transfer . . . 26 Update Transfers . . . . . . 27 Add Federal Tax Payments 28