EuroWire May 2015

News Corporate

Brazilian customers benefit from local service

Highvolt’s Brazilian agency LPEng will be working more closely with Highvolt Prüftechnik Dresden GmbH to operate the first local Highvolt Service Centre worldwide. The new centre will be sharing offices with LPEng in São Paulo, Brazil. Brazilian customers of Highvolt can now use many of the available services directly on their doorstep, for example consulting services, training opportunities and technical support during preparations for commissioning. “This enables us to react much faster and much more efficiently to customer enquiries,” said Highvolt sales engineer Dan Keller. “The responsible service technician is also the customer’s first point of contact for standard repairs. He can be on site in next to no time to solve minor problems, to perform maintenance or to replace spare parts.” Another point not to be overlooked is that a local contact naturally simplifies language communication with the customer’s staff. Highvolt and LPEng have already been cooperating successfully for more than 15 years. High service quality is guaranteed not least by the extensive practical experience of the employees on both sides, alongside their excellent technical knowledge in the field of high voltage testing equipment. Highvolt Prüftechnik Dresden GmbH – Germany Website : www.highvolt.de

▲ ▲ LPEng director João Carlos Sanches, second from left, and service engineer Alex Bernardi, third from left, invited about 40 customers and business partners, including Highvolt managing director Ralf Bergmann, right, and sales engineer Dan Keller, left, to celebrate the official opening of the new service centre Ovako buys Tibnor Ovako has signed an agreement with SSAB to acquire steel and metals distributor Tibnor Oy in Finland. The deal has been approved by the European Commission and will now be examined by competition authorities in Finland and Estonia for final approval. The acquisition is expected to have a slightly positive impact on Ovako’s operating profit and a slightly negative impact on cash flows for 2015. “Tibnor Oy is a successful company with extensive experience as a distributor for companies including Ovako in the Finnish market. The acquisition of Tibnor Oy means that Ovako can broaden our customer offering in the Finnish market and enhance our contact with end customers regarding all of Ovako’s products,”said Tom Erixon, president and CEO of Ovako.

 Tibnor Oy purchases, stores, processes and distributes steel and other metals for the engineering, process and construction industries. The company has approximately 50 employees and sales amounted to €66.6m in 2013. Ovako’s acquisition of the company has been approved by the European Commission and the next step is for the deal to be examined by competition authorities in Finland and Estonia for final approval.
 The acquisition of Tibnor Oy in Finland should be seen as a component of Ovako’s efforts to enhance its presence and collaboration with customers in new and existing markets. During 2012 and 2013, Ovako opened new sales offices in Italy, Eastern Europe and China.

Ovako AB – Sweden Website : www.ovako.com

Tibnor OY – Finland Website : www.tibnor.fi

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May 2015