Connect

Current Site Solution Data Clean-Up New Site Next Steps Timeline Continuous Improvement

Current Site: Web Order Entry

1,100 Individual Logins in 2017 •512 Contacts Logged In •225 Contacts Purchased

9,806 Orders Placed Year-to-date

$10,161,393 Shipped Year-to-date

5.83% of business (excluding EDI)

Solution: Why

As of 2017, 56 million millennials are working or looking for work and it is projected to peak at 75 million.

53% of customers say they buy via website frequently and 46% will increase that in the next two years

Solution: Second Phase

Webstore Solutions

Second Phase was founded in 2001 in Boulder, Colorado by the developers of Eclipse’s Web Order Entry.

Project Start Date: January, 2018

Palmer-Donavin Project Team Josh Thompson Stephanie Kuntz Teri Hass

Data Clean-Up: Product Categories

- Sorted 274 Buylines into Product Categories

- Went from 9 Categories to 14 for more specific breakdowns

Cabinets|Countertops

Ag Products

Caulks|Adhesives

Connectors|Fasteners Cord Strapping FastenMaster HIDFast

Deck|Rail

Aristokraft Arstar Vanity Tops Cabinet Hardware Contractor’s Choice Decora Haas Cabinetry Hartson Kennedy Kitchen Kompact Laminate Countertops

American Building Products Cannonball

Geocel Novaflex OSI Titebond 100% Silicone Sealant

Azek Building Products Dinesol Plastics DSI Columns Evernew Genovations Decking TimberTech Westbury Aluminum Railing Wood Balusters

Marco Industries MWI Components Palram Americas Trusscore

GRK Fasteners Malco Products Simpson Strong-Tie Tel-O-Posts Trim Nails

Legacy Cabinets Saco Industries Schrock

Flooring

Insulation|Housewrap

Metal Products

Roofing Products

Allura Fiber Cement Siding CertainTeed ICON ™ CertainTeed Siding CertainTeed STONEfacade Exterior Portfolio Foundry Specialty Siding Fypon Grayne Mastic Home Exteriors Mid America Ply Gem Siding Quikrete Stone Veneer Mortar StoneCraft Tapco Tools Siding Products

Artistic Finishes Fortifiber

Blue Ridge Fiberboard CertaWrap Fortifiber GreenGuard Homasote Owens Corning Insulation Ox Engineered Products Polar Industries Polyfilm REX Housewrap Sill Sealer Thermafiber Insulation Touch ‘n Foam

Amerimax Appleton Supply Area Walls Corner Bead Gentek

Air Vent ALCM Benjamin Obdyke CertainTeed Roofing Henry Hy-C Chimney Covers Lomanco MFM Building Products Oatey Roof Boots Owens Corning Roofing REX Synthetic Felt Rubberall Tamko Roofing Titanium|Rhino Synthetic Felt

Happy Feet Flooring Hearthwood Flooring MP Global Products PD Exotic Flooring PD Vintage Flooring Powernail

Holmes Manufacturing Mastic Home Exteriors Metal Lath Napco Patton Aluminum Awnings Ply Gem Gutter Guard Quality Edge Sawhorses Steel Studs Waterfall Gutter Guard

Red Rosin Paper Rubber Flooring

Sheoga Unfinished Flooring Somerset Hardwood Flooring Stairtek Stoehr Unfinished Flooring Titebond UltraPly XL Uniboard Flooring

USG Durock/Fiberock Wicanders Flooring Woodpecker Floor Care Wood Vents

Trim|Moulding

Wall|Ceiling

Windows|Doors

Wood Moulding

American Pacific Paneling Armstrong Ceilings CertainTeed Gypsum Crane Composites DPI Memphis Attic Stairs

Bilco Duo-Corp Glass Block Windows Larson Silver Line Windows Wincore Windows

Azek Trim MiraTEC Plycem

Finger-Jointed Primed Moulding IP Moulding MDF Primed Ultralite Moulding Pine Moulding Unfinished Poplar Moulding Unfinished Red Oak Moulding

Organized Living Parkland Plastics Slotwall USG Joint Compound

Data Clean-Up: Individual Items

- Reviewed 66,557 Individual Items

- 40,000 of them are featured on the site (Web-Ready)

Data Clean-Up: Families

- Created 14 New Breakdowns: one for each Product Category

- Created 466 New Families and assigned each Web-Ready item into one.

Data Clean-Up: Benefits

- Clean, consist e nt information on the site

- Standard process for continued maintenance • 2,300 items were set-up from April through June, 2018 https://palmerdonavin.cld.bz/Connect-Maintenance-Guide

- Clear, concise reporting

Category

Collection/Color

New Site: Desktop

New Site: Mobile

NOW STOCKING

Track My Truck

Connect News

Current Promotions

TM

Product Close-Outs

Product Categories

Deck|Rail

Siding Products

Roofing Products

Flooring

Cabinets| Countertops

Wall|Ceiling

Windows| Doors

Connectors| Fasteners

Insulation| Housewrap

Metal Products

Trim| Moulding

Ag Products

Wood Moulding

Caulks| Adhesives

About Product Resources Get Help > > >

800-652-1234 © 2018 Palmer-Donavin

New Site: Drill Downs

Category

Product Family

New Site: Product Page

Resources

Next Steps: Images and Descriptions

Images

Related Items

Variant Items

Next Steps: Remote Sales Management

Allows our Sales Team to access customer specific pricing, place, modify and cancel orders

- Available on mobile and desktop

Implementation

- Customer Testing: In progress

- Sales Team Training:

August 16th at Fall Show

- Soft Launch:

August 16th at Fall Show

- Site Visits for Training for Top Customers: September through October

- Webinars/Training:

September through October

- Full Go-Live:

November, 2018

- Ongoing Marketing/Training: No End Date

Continuous Improvement

- Customer Self-Reporting

- Customer Price Sheets

- Retail Pricing

- Customer CSV Files

- Customer Dashboard

- Sales Team Price Adjustments

- Quoting Process

- Item Detail

- Google Analytics

- Social Media

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