FM Bank Merger Report

High Level Plan For Farmers & Merchants Bank (F&M), we suggest starting with the window of June through December 2019. Major dates include:

§ Legal Day – May 10 § 60 days prior to Go-Live – September 16 § 30 days prior to Go-Live – October 5 § Go-Live date – November 16

The next step is to add in the behind-the-scenes dates relative to creating the important communication components that will be shared with staff and customers at the times indicated above.

The next step after that is to add in all of the local national and religious holidays to make sure we don’t launch any important messaging to the time when the market will be distracted.

Merger Goals Primary:

1. Clear and present welcome to the acquired customers. 2. Match customers with the most appropriate account. 3. Smooth transition to the online banking users. 4. Ensure clear communication with acquired employees and legacy employees. Secondary: 1. Welcome business customers and ensure relationships continue. 2. Find opportunities to cross-sell incremental products to newly acquired customers.

CONFIDENTIAL

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JUNE 6, 2019