Team Member Handbook

What About Me?

Your Training From your very first day, the training you receive and complete is crucial to your long term success with us. During your first 13 weeks you will complete the first step of our career pathway – ‘Stepping Stones’ or ‘Guest Obsessed Induction’ (eventually every Brand will convert to our new ‘Guest Obsessed Induction’). Our Team Member induction Programme has been designed to ensure that you have all the skills and knowledge you need to do a great job. This Team Member e-Handbook covers everything you need to know about the business and the role you play within it. This is for you to keep and use as a guide when completing your induction training. Please refer to the Outlet Document Library for specific job descriptions and an indepth profile of your role. Ask your Manager to direct you to this. The training you receive in your first 13 weeks will cover a number of different topics. Some of these may not be applicable to your job role.

Next steps!

Once you have completed your induction, you then have the opportunity to further your career with us. We have the training tools and support available to develop your career so please discuss with your Manager at your next job chat. We have had some real success stories and if you have the drive and passion to further your career and perhaps one day run your own business, please let us know – the sky really is the limit!

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