Team Member Handbook

What About Me?

Bullying and Harassment Through an equal opportunity policy, we aim to provide a working environment which encourages teamwork, co-operation and commitment, and in which people are all treated with equal value, respect and dignity. Bullying/harassment of any fellow Team Member by intimidating behaviour is unacceptable. No one should suffer detriment as a result of their age, disability, religious belief, gender, sexual orientation, race, colour, marital status, political belief, nationality or any other category as defined by law.

Bullying and harassment are generally taken to mean behaviour by one Team Member, which is intended to embarrass, humiliate, threaten or intimidate another. It can include unwanted advances, verbal abuse, and non-verbal gestures or looks. It also encompasses unwanted sexual behaviour between people of the same sex, and/or opposite sex. ‘Banter’ is often the cause of harassment, as are remarks made aloud between the team or guests, but obviously referring to another Team Member. Bullying or harassment may constitute discrimination which is unlawful and victims, where established, have a right to seek legal remedy. Our procedures are in place via the confidential hotline, to allow you to come forward in complete confidence to discuss any instances of bullying or harassment which include but are not limited to racism or sexism, or any other offensive, humiliating or intruding behaviour. The Confidential Hotline Number is 0800 032 3280 . Bullying and harassment are disciplinary offences and may constitute an act of gross misconduct which would normally result in dismissal.

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