Team Member Handbook

FAQs

Frequently Asked Questions (FAQs) The main terms and conditions of your employment are contained within your contract, which you will have received when you first arrived for work. Where there is a difference between your contract and this e-Handbook, your contract will always take precedence. If you have not had your contract, ask your Manager – it is important that you get this completed. Here are a few questions that you may want answered about your contract and Company benefits. Q. WHAT ARE THE WORKING TIME REGULATIONS? A. The regulations provide that:

1. The maximum working week is 48 hours averaged over a 17 week period 2. Team Members working in excess of 6 hours are entitled to a 20 minute unpaid break 3. A break of 11 hours is provided between shifts 4. A break of a minimum 24 hours is provided in any 7 day period (excludes 11 hour rest between shifts) 5. Special arrangements for Team Members working more than 3 hours between 11 pm – 6 am 6. Paid annual leave of 5.6 weeks, please refer to your contract of employment for the specific number of days you are entitled to. In the case of the working week, it is possible for you and your Manager to mutually agree for the working week to be more than 48 hours. In the case of points 2-3 (above) the Regulations are entitlements. Where there are exceptional circumstances, such as staff shortages, the Manager may put in place arrangements outside the regulations in points 2, 3 and 4, however, compensatory rest must be provided. Note: the above rules are slightly different for 16-18 year olds.

If you would like further information please speak to your Manager.

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