Team Member Handbook

Jargon Busting

Term

Definition

ROI RSC

Return on Investment

Retail Support Centre (Head Office)

SCPLH

Scottish Certificate for Personal Licence Holders

SIA SM

Security Industry Authority

Security Manager

SOH SPM SWP SWS

Stock on Hand

Service & Productivity Manager

Skill with Prizes

Stock Waste System

TL

Team Leader

TSO

Trading Standards Officer

TT

Team Trainer

WSOB

Weekly Statement of Business

WTD

Working Time Directive

YTD

Year to Date

43