Heritage Online Banking Business Online Banking

Table of Contents

Heritage Oaks Bank

General Information Security.................................................................................................4 New Online Banking Enrollment.................................................6 First Time Login.................................................................................7 Register Your Computer or Device.............................................8 Logging in...........................................................................................9 Home...................................................................................................10 Messages Messages...........................................................................................11 Transactions Account Details...............................................................................12 Funds Transfer..................................................................................13 Activity Center.................................................................................14 eDelivery............................................................................................15 Reorder Checks................................................................................17 Business Bill Payment Getting Started................................................................................18 Navigation.........................................................................................19 Pay Someone New..........................................................................20 Schedule a Single Payment.........................................................21 Setup Auto-Pay................................................................................22 Modify Auto-Pay..............................................................................23 Schedule Multiple Payments......................................................24 Expedited Payment........................................................................25 Modify Biller Details.......................................................................26 Quick Reference Panel..................................................................27 Reports...............................................................................................28 Alert Preferences.............................................................................29 Categories..........................................................................................30 Commercial Payments...........................................................................................31 Recipients..........................................................................................35 Subsidiaries.......................................................................................37 Token Process...................................................................................39 ACH Pass-Thru..................................................................................40 Tax Payment......................................................................................41

2