TELEPERFORMANCE_Registration_document_2017
5
Environmental, Labor and Social Information
5.1
Introduction
124
5.3.2 Circular economy
143 145 147
5.3.3 Sustainable use of resources
5.1.1
Methodology
124
5.3.4 Climate change
5.1.2 Adherence to the United Nations Global Compact 5.1.3 Compliance with and promotion of ILO fundamental conventions
126
5.4 Social information
149
126 129 129
5.4.1 The local, economic and social impact of our business 5.4.2 Support, partnership and sponsorship initiatives
5.1.4 Verego SRS certification
149
5.1.5 EcoVadis
150 152
5.2
Staff information
130
5.4.3 Fair practices
5.2.1 Breakdown of workforce 5.2.2 Workforce changes 5.2.3 Staff incentive schemes
130 130 131 131 132 135 138 139 139
5.5 Social and environmental issues and targets
154
5.5.1 Staff issues and targets 5.5.2 Social issues and targets
154 154 154
5.2.4 Work organization 5.2.5 Labor relations
5.5.3 Environmental issues and targets
5.2.6 Health, safety and security
5.2.7 Training
5.6 Report by one of the statutory auditors, appointed as independent third party, on the consolidated Human Resources, environmental and social information included in the management report
5.2.8 Professional development 5.2.9 Diversity and equal opportunity
5.3
Environmental information
142
5.3.1 Global environmental policy and measures taken by the Company to implement a low-carbon strategy
155
142
NUMBER OF EMPLOYEES AT DECEMBER 31 st , 2017
WOMEN IN MANAGEMENT POSITIONS
CARBON FOOTPRINT
223,240
0.772bt. per employee
48%
123
Teleperformance bb - bb Registration documentbb 2017
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