TELEPERFORMANCE_Registration_document_2017
CONSOLIDATED FINANCIAL STATEMENTS
7
7.6 Notes to the consolidated financial statements
NOTE C.11 External expenses These consist mainly of property rents and charges, telecommunications, other rentals, travel and entertainment, and fees. Operating leases Payments made under operating leases are recognized in the statement of income on a straight-line basis over the term of the lease agreement. Any lease incentives received (such as temporary rent holidays) are also recognized in income over the same period.
The Group rarely owns its call centers and finance lease agreements are therefore a little-used form of financing. Most call centers are held on operating leases, and the related commitments are disclosed in notebI.4 Guarantees and other contractual obligations .
2017 -209 -102
b
2016 -196
Property rents and charges
Telecommunication
-93 -66 -46 -44 -43 -34 -33 -15 -72
Hire and maintenance of equipment
-75 -51 -47 -38 -30 -42 -17 -89
Travel and entertainment Office cleaning and security
Operating expenses Staff recruitment
Fees
Consumable supplies
Other
TOTAL
-700
-642
NOTE C.12 Other operating income and expenses This line item includes income and expenses that are unusual in terms of their rarity or amount. It mainly includes capital gains and losses on disposal of intangible assets and property, plant
and equipment, certain restructuring and termination costs, significant litigation, acquisition transaction and closure costs of subsidiaries, etc.
2017
b
2016
Other operating income Other operating expenses
b
0
-23 -23
-6 -6
TOTAL
Other operating expenses in 2017bcomprise principally the estimated costs relating to the reorganization of the French business and to a provision made in respect of a non-compete agreement.
184
Teleperformance bb - bb Registration documentbb 2017
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