TELEPERFORMANCE_Registration_document_2017
1
Introduction to the Group
1.1
Company background
10
1.3
Real estate and facilities
28
1.1.1 1.1.2
Key dates in the Group’s development
10 10
1.4
Organization chart (at December 31 st , 2017)
Detailed timeline
29
1.2
Operations and strategy
12
1.4.1 Teleperformance SE and its subsidiaries 29 1.4.2 Operational organization chart 29
1.2.1
World leader in outsourced customer experience management
12 18 21 25 26
1.2.2 Characteristics by activity 1.2.3 Group markets and positioning
1.2.4 Group strategy 1.2.5 2017 highlights
THE WORDLWIDE LEADER IN OMNICHANNEL CUSTOMER EXPERIENCE MANAGEMENT
76 COUNTRIES
265 LANGUAGES
9
Teleperformance bb - bb Registration Documentbb 2017
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