HRDQ

CHANGE MANAGEMENT

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Mastering the Change Curve Second Edition Dennis T. Jaffe, PhD and Cynthia D. Scott, PhD Assessment and Workshop, 1.5 hours Accelerate the acceptance of organizational change.

The old adage “the only thing constant is change” has never been more true than it is in today’s work world. Factors such as the economy, advancements in technology, and customer demands require companies to act quickly to adjust and innovate. Mastering the Change Curve is an assessment designed to bring concerns to the surface during change and help individuals, teams, and organizations understand, accept, and successfully transition through the experience. Authors, Drs. Jaffe and Scott, experts in the field of change management, describe change as a natural progression through a series of four phases. To successfully deal with change, individuals must pass through all four phases: Denial, Resistance, Exploration, and Commitment. Based upon years of research, experience, and the Kubler-Ross grief model, Mastering the Change Curve uses a current change initiative as a frame of reference, and individuals respond to a series of 24 statements that describe responses to change. The soft-skills assessment identifies which change phase the individual is currently experiencing, and it also provides subscores in each of the dimensions. The Facilitator Set includes tools to lead a meaningful two-hour training session, including background information, step-by-step workshop guidelines, the Four Phases of Change, the Change Curve Model, optional activities, alternative training designs, and a professional Microsoft PowerPoint™ presentation. Administer it periodically throughout a change — Mastering the Change Curve is an excellent way to track and monitor progress.

L E A R N I N G O U T C O M E S • Pinpoint one’s current stage in the change process • Understand the four phases of change • Identify productive and nonproductive change behaviors • Develop a strategy for mastering change

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Free Download

Facilitator Set Includes facilitator guide, workshop instructions, sample participant materials, and PowerPoint presentation

Discover how Mastering the Change Curve can transform the way you approach change. View the case study at HRDQstore.com/changecase

$181

Paper Self Assessment

$17.90

Online Self Assessment

$25

QuickStart Training Two hours of telephone coaching for facilitators

$450

“What I loved about HRDQ’s Mastering the Change Curve training was that it was easy to implement under a variety of challenging circumstances. I used it with a smaller remote team and conducted the training virtually as well as instructor led with a team of trainers. The training effectively covered the critical components of how teams navigate through rough waters that change can create and helps the learner understand the intricacies of managing through it.” Gayle Mitchell, CFI, Sr. Manager, Sales Training Delivery T-Mobile, USA

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