GNYADA 2017-18 Automotive Dealership Workshops & Seminars

Your dealership’s need for education and training is never-ending.

Dealers’ needs evolve, new challenges arise, and priorities shift. To adapt in a changing environ- ment, your dealership’s staff must continuously enhance its knowledge and skills.

The Greater NewYork Automobile Dealers Association (GNYADA) has developed a curriculum that has enhanced the effectiveness of dealership personnel across metro New York for more than 30 years. GNYADA’s Education and Training programs will help your dealership better respond to changing priorities, meet goals, and make an impact on your organization. By successfully completing GNYADA programs, participants receive a wealth of practical knowledge, immediately applicable to the franchised new car dealership world.

Each course and seminar is taught in real time by an industry-expert-turned-instructor.

Popular program trainings are geared towards:

BDC Communications Customer Service

Labor Law Management

OSHA Compliance Receptionist Skills Sales Service Tax Compliance

Data Protection Digital Marketing DMV Processing Finance and Insurance

Identify the educational programs that meet your dealership's needs from the 50-plus options in this catalog brochure, and contact GNYADA to reserve your seat. Call 718.640.2012, email Educa- tion@gnyada.com , or register online at www.gnyada.com/education .