SSI Fall 2018 v2.indd

Strategic Service Institute

Knowledge to identify service gaps, and strategic insights to transform your organization into a service powerhouse

Center for Services Leadership

P.O. Box 874106 Tempe, AZ 85287-4106

M C CORD HALL , W . P . CAREY SCHOOL OF BUSINESS ARIZONA STATE UNIVERSITY , TEMPE CAMPUS Fall 2018 Module 1 • September 24 – 26, 2018 Module 2 • September 26 – 28, 2018 Both Modules • September 24 – 28, 2018

“Attending ASU’s Strategic Service Institute was definitely time well spent. I connected with peers at other companies, and gained insights and new ideas on how to approach common problems. I definitely walked away with practical tools that can be immediately applied to address challenges in my business.” Elizabeth Segovia, Lenovo

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