CCL Design Strongsville Renewal Book

Solid waste reduction

Measuring our performance

Customer Quality Visitation Reports (CQVRs) help facilitate a conversation about your program. We take the comments and ratings seriously in order to measure and track how our customers value our solutions and services. Through this process we: Maintain healthy, regular communications with CCL Design Strongsville. Learn about specific concerns so we can take action in a proactive manner. Measure our performance and adhere to ISO principles. Discuss additional solutions and programs that address CCL Design Strongsville’s operational needs. Recommend inventory adjustments based on CCL Design Strongsville’s current and projected business conditions.

We understand that waste reduction is important to CCL Design Strongsville. Our programs have a measurable impact in pounds of solid waste eliminated from landfill. Through the use of Ultra TM Towels and SorbIts ® , CCL Design Strongsville: „ „ Diverts non-hazardous fluids from landfills/sewers. „ „ Supports sustainability objectives (ISO 14001) by conserving water, air, and utilization of raw materials. „ „ Eliminates costly waste disposal, manifesting, incineration.

Our Environmental Engineer, Jodi Drew, is available for solid waste, solvent recovery & compliance questions.

Sustainability Impact of Ultra TM Towels and SorbIts ®

250

200

Cassandra Production Titusville, PA

150

100 out of 100

Net Promoter Score for ITU AsborbTech’s products and services at CCL Design Strongsville. (based on CQVR results)

100

Pounds of SolidWaste

50

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Net Promoter Score - proven method companies worldwide use to measure and improve loyalty. A 69 out of 100 is considered exceptional.

CCL Design Strongsville’s 2017 Waste Reduction Certificate