SSC December 2017 Newsletter

SSC Service Solutions Newsletter

December 2017

Richland Two Staff Goes Above and Beyond In November, Craig Hickerson, Day Porter and Floor Tech, and Stanley Gilliam, Night Supervisor, were recognized for their quick actions that helped save a student in distress. SSC is excessively proud of a team culture that not only cares for the client but prioritizes the students’ health and safety above all. Val Emery, Regional VP, added, “these gentlemen represent the culture and work ethic of what SSC stands for. I’m proud they are on my team!”

In This Issue

Safety Moment

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New RDOs

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 Grounds Tips for Your Home

 Recruiting Spotlight

 Diversity and Inclusion

Student Reflection

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FCP Program

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Electronic W-2s

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Giving Back

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Safety Moment

Winter Driving Safety Tips When winter weather strikes, drivers face out-of-the-ordinary challenges when they get behind the wheel. Snow, slush or icy roads are involved in nearly one in four weather- related vehicle crashes. These conditions can make it harder for drivers to see, slow down and stop – all factors that can increase the chances of an accident. If you must travel during winter weather, preparing your car in advance, knowing the forecast and driving based on road conditions are three key ways to help you drive more safely. Following are some winter driving safety tips to help you prepare for the elements – before you face them – on the road. Preparing Your Vehicle  Make sure your car is stocked with a winter driving survival kit, including an ice scraper, a snow shovel and sand or salt.  Check your tires to determine whether it’s time to replace them or whether you need snow tires.  Make it a practice to keep your gas tank at least half full so you can run your engine and stay warm if you get stuck or stranded.  Keep your windshield wipers in good condition and your windshield fluid reservoir filled so you can clear snow and ice from your windshield. Driving for Winter Conditions  Take time to clear snow and ice off your car, including your windows, mirrors, lights, reflectors, hood, roof and trunk BEFORE leaving your parking space.  Remember that speed limits are meant for dry roads, not roads covered in snow and ice. You should reduce your speed and increase your following distance as road conditions and visibility worsen.  Be cautious on bridges and overpasses as they are commonly the first areas to become icy. Remember, driving in winter weather can be challenging, even for experienced drivers. Slowing down, allowing increased time to come to a stop, wearing your seatbelt, devoting your full attention to the road and being aware of changing conditions can help you drive more safely.  Drive with your headlights on, and be sure to keep them clean to improve visibility.

Two New RDOs Join the Team

Please welcome Brian Lee to SSC as the RDO for K-12 North East . Brian is originally from Northwestern Pennsylvania; most recently he has spent the last 7 years in Eastern Pennsylvania with Flik as the System General Manager for Communityworks. He has extensive experience in the environmental services field in both hospitals and Senior Living. Additionally, throughout his career, he has held multiple positions from Unit Director to Regional Training Manager. Brian has bachelor’s degree from Clarion University of Pennsylvania. His hobbies include playing golf, fishing, hiking, and generally anything that involves being outdoors. He currently resides in Sinking Spring, Pa with his wife and my three daughters. Please welcome Jennifer Friz as the K-12 RDO for TN, SC and Northern GA . She has spent over 15 years in the hospitality industry; since 2012 she has displayed a passion for training and professional development as the Director of Environmental Services with the Touchpoint side of Compass Group in Nashville TN. She has received recognition for her work during the Nashville 2010 floods and was named Nashville Large Property Manager of the Year as well as Tennessee Large Property Manager of the Year in 2011. She was nominated for the Nashville emerging leader award 2012. Jennifer earned her MBA from Troy University and her B.S. in Management from Austin Peay University. She lives in Nashville, TN, with her husband Edward; she values family and is extremely proud of her daughter who graduated from Auburn University in 2016 and is commissioned as a second lieutenant in the US Army.

Its Coming:

Mark your Calendars for Monday, February 5th, 2018 ,

The National Day of Safety!

Grounds Tips for your Home:

Its December and the weather outlook is that we are headed for a very cold blast, are your beds ready? Have you added mulch to buffer the temperatures? Plants should have 2 – 3” of mulch around the base but not against the trunk; if you plant has surface sensitive roots (Azaleas, roses etc.) you may add just a little extra mulch but remember to remove in spring. Container plants, being out of the ground and exposed is the same as being two zones cold- er and buffering should be considered when temperatures plummet, for temporary pro- tection, use a blanket, move containers together and wrap all as one, you can set them inside another container – you’re not looking to keep them but buffer the tempera- ture extremes. Smooth bark trees and young trees, cover the bark with bur- lap to prevent sun scald, this is especially true on trees that have a Southwest expo- sure. Burlap, not paper or tarp paper as sold in DIY stores, these seal and do not allow air passage further damaging the bark, remove in spring.

Recruiting Spotlight

External applicants: www.compassgroupcareers.com Internal applicants: www.altogethergreat.com Did you know our critical open positions come with a re- ferral bonus? Well now you do! If your referral leads to filling a high need position you could receive up to a $750 bonus. Critical Open Positions under SSC recruiter, Julie Nelms: Julie.Nelms@Compass-USA.com

Position Location Requisition #

Construction Project MGR College Station, TX JN10261782650

Regional Dir of Ops, HED Texas, US JN09221781301

Asst Unit Director HED Cookeville, TN JN10261782637

Unit Director HED Cookeville, TN JN10261782642

Unit Director HED Jackson, MS JN12051784134

Custodial Supervisor College Station, TX JN11291783888

Unit Director HED Ft. Smith, AR JN12011784027

Asst Unit Director HED Ft. Smith, AR JN12011784030

Unit Director Sealy, TX JN11171783569

Grounds Supervisor Charleston, SC JN11271783797

Unit Director K-12 Durham, NC JN11281783835

Unit Director K-12 Los Alamos, NM JN12051784137

STAT Team Manager Nationwide JN11201783633

STAT Team-Early in Career Nationwide JN12041784055

—George Bernardon

Regional VP of Grounds

Diversity and Inclusion

SOME WAYS TO BUILD AN INCLUSIVE HOLIDAY ENVIRONMENT

APPRECIATE DIFFERENCES People celebrate a variety of holidays during this time of year, and some people celebrate none. Show a genuine appreciate for everyone’s traditions.

PLAN WITH RESPECT & AWARENESS Create a team holiday calendar. Plan meeting and events accordingly.

DEEPEN YOUR UNDERSTANDING Read up on other religious and holiday celebrations that take place this time of year.

Reflections from the Well Over the next few months we will be sharing reflections from the scholarship recipients who took part in the SSC/Weathermatic trip to El Salvador to dig community wells. When I initially applied for SSC, Weathermatic, and Living Water’s trip to El Salvador, the idea of drilling a well really caught my eye. Throughout my college experience I have learned about the importance and lack of clean water in Central America and I was ecstatic to be able to bring this amenity to an entire community. The first day we arrived in the community was amazing. Kids and adults of all ages were there to greet us, feed us, and just make us feel welcome. I didn’t really get a sense of the community as a whole until we went on a tour. This hour of my life will stay with me forever. We saw turned over refrigerators used to collect rainwater, a handmade well, and a myriad of pets. During this time, I realized the impact we were about to make on their life by providing them access to reliable clean water for years. Each day a new act of kindness from the community made me feel more welcome and accepted. One group of women taught me how to make tortillas, even though it took them longer. Another woman walked me all the way to the latrine in the pouring rain when another member couldn’t make the hill. A group of boys helped carry chairs up a hill for us. But there is one moment that stood out among the rest. During my day of drilling, it had rained and we hit water, creating a perfect storm of being covered in mud. After the day was done and I had changed, there was still mud EVERYWHERE on my body. I was going to accept it, and just shower when we got back, but a group of ladies decided otherwise. They took a bowl of fresh water and proceeded to use it to clean my arms, my legs, my face, and everything that was caked in mud. This genuine kindness left me speechless, besides a few uses of “gracias.” To the people of Puente Viejo, compassion runs deep and I hope to bring that to someone else I the future. This community and trip has taught me so much about what it means to be grateful. Every time a kid showed me their artwork, colored for the first time, or was enamored over stickers I realized that small things could make a huge difference. We brought clean water, toothbrushes, and stickers. We left them with a confidence to be able to color and draw, some Frisbees, and memories. I left with a paper crown, appreciation for my life, and the ability to speak Spanish a little better. But they gave us more than ever expected. I could never thank them enough for opening their homes, lives, and hearts. This was the experience of a lifetime full of memories I can never forget and an outlook on life that will follow me always. Caroline Matlock from Texas A&M University:

Does Your Site have a Plan?

SSC Facilities Condition Program or Deferred Maintenance

SSC’s FCP Program simplifies planning for your long-term facility needs. Within Maintenance Connection is our FCP software module. Easy to learn and simple to use, FCP Program gives you the tools you need to protect your facility and asset investments and conserve cash flow. PLAN PROACTIVELY Instead of continually replacing building components—or continually extending your deferred maintenance—you can look at your entire portfolio of properties and determine what work is needed now and what work is needed over the next several years.

Using FCP Program software for proactive planning, you can: • Put controls in place for consistent analysis of needs • Accurately determine building component lifecycles • Use the Facility Condition Index (FCI) to determine repair or replace • Avoid new construction when renovation proves cost effective • Reduce emergency repairs • Improve operational efficiencies • Justify capital expenditures

Facility Condition Index FCI = Deferred Maintenance

Current Replacement Value General guideline is that the FCI should be held around or below 5 percent.

Click picture for a larger view of the Snapshot FCP can Provide.

Electronic W-2s Compass Group offers electronic W2s for all employees! Signing up for electronic W2s offers a number of benefits over mailed forms, such as:

 Secure, 24/7 online access to your W-2  Instantly obtain a W-2 reissue if needed  Download into tax preparation software.  Environmentally friendly; reduces paper waste  Get your W2 weeks faster than mailed forms

If this is your first time logging in, please review the following instructions to sign up for this free service.

Your W2 will be available online at the following website .

https://www.ereports.ceridian.com/ereports/cgi-bin/3pp.pl/eReports?cid=A12116

Your login is your eight digit personnel number, which is located on the top left corner of your pay stub. Login Example: 00123456 .

Your initial password is as follows:

two digits of birth month ( Example: 01 ) two digits of birth date ( Example: 31 ) Last four digits of social security number ( Example: 9999 ) Password Example: 01319999 .

Once you log into your account you will be required to answer security questions and change your password for added security and privacy.  Please opt in to receive W2s electronically. This is found under the “ Sign up to stop receiving paper statements ” section. If you have previously registered , please log in using the website and login above with the password you previously created.  If you have forgotten your password, you can retrieve or reset your password utilizing “ Forgot Login Information ” to the left at the bottom of the login box if you have previously imputed valid email address.  Please be sure to input or review your email address for notifications and password resets. This option can be found under the “ My Account Information ” section.

Please email PayrollCeridianSupport@compass-usa.com if you need assistance.

Helping Students Succeed

As part of SSC’s commitment to Campus and Community, we have pledged our service beyond daily site operations and are funding college scholarships

Attention MyCompass Users! Compass Group’s Simplification Team invites you to take a brief survey on your experience using MyCompass. Click the link below to leave your feedback: for high school seniors as well as funding reading programs for Pre-K through 6th grade. We all have a responsibility to help students of all ages succeed and SSC is thrilled to be an active part of that mission on a daily basis across the nation.

Contact Us Would you like to contribute to next month’s newsletter? Please contact us with your idea! SSC Service Solutions PO Box 52370 Knoxville, TN 37950

865-546-8880

Contact@sscserv.com

MyCompass 2018 Satisfaction Survey

Visit us on the web at www.sscserv.com

The survey closes Friday, January 5, 2018.