Banner Bank Commercial Online eGuide

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Table of Contents Getting Started

Commercial Online Banking Overview.......................................................................7 Users........................................................................................................................................ 7 Recipients................................................................................................................................ 7 Commercial Payment Transaction Types Available........................................................... 8 Logging In.......................................................................................................................9 Logging Off.............................................................................................................................. 9 Resetting A Forgotten Password...............................................................................10 Home Page Overview..................................................................................................12 Account Summary Overview............................................................................................... 14 Account Details Overview...........................................................................................15 Quick Transfer.............................................................................................................17 Account Nickname......................................................................................................18 Details & Settings........................................................................................................19 Account Grouping.......................................................................................................20 Editing a Group Name......................................................................................................... 21 Deleting a Group.................................................................................................................. 21 Security Protecting Your Information......................................................................................22 Security Preferences...................................................................................................25 Change Password................................................................................................................. 25 Change Login ID................................................................................................................... 26 Secure Delivery..................................................................................................................... 27 Mobile Security Preferences......................................................................................28 Enabling Touch ID or Fingerprint Login............................................................................. 28 Enabling Face ID................................................................................................................... 30 Enabling Passcode Authentication..................................................................................... 31 Disabling Passcode Authentication, Touch ID/Face ID or Fingerprint Login............................................................................................................. 32 Alerts Overview............................................................................................................33 Account Alerts....................................................................................................................... 34 History Alerts........................................................................................................................ 35 Non-Online Transaction Alerts........................................................................................... 36 Online Transaction Alerts.................................................................................................... 37 Reminder............................................................................................................................... 38 Security Alerts Overview.............................................................................................39 Edit Delivery Preferences.................................................................................................... 39 Secure Message Overview.........................................................................................40 Sending a Secure Message.........................................................................................41