Cityworks SR and WO

• Drag and drop files to the Attachments panel.

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~

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+ Add attachments",

QD Remove all attachme nts

Drag and drop files here to attach them,

The Permit Panel

RES-BLOG:Residential Building

The Permit panel displays any permits associated with the service request and the details of the permit(s),

I c".to I

1. Select the desired permit from the drop-down list and click

The Custom Fields Panel

The Custom Fields panel displays any custom field associated with the service request.

Select a custom field template from the drop-down list to view the field and the value,

Category I WATER

SA: TYPE Possible BlokenMain

NOTE: Custom field templates are configured in Designer by the domain administrator. If custom fields have not been defined for a service request, the drop-down lists in the Custom Fields panel will be blank.

The Service Request Toolbar

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....

.

m Request View·

Ii ~ New

II~I fZf I

1 &d Save

11 0 Close

11 iiii Delete

~ReqUest] to return to the main request view.

Click

Click l View. ] to access more functions within the service request (this is explained below).

Click II§lJ to email the service request to an employee. o Click 18 ) to print a copy of the service request.

Section 4: The SelVice Request 0 71

Server AMS 2013 SPl End User Training Manual