Cityworks SR and WO

7. Click [ Q Save] to create the service request. flOTlifI: The information in the CllJller I.ookup panel is populated in Designer by the domain administrator in Customer Accounts.

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The Service Request Panels

Once the service request has been created, the following panels will display by default:

Service Request

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Incident Information

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Callers

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0 I nspections • Worl( Orders

Attachments

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Permits

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• Custom Fields Each of these is explained below.

66 0 Section 4: The Service Request

Server AMS 2013 SP1 End User Training Manual

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