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The Service Request Panel

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Des cription: Leal:ing Rpe

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Req uest Id : 5

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Priol'ity; 1 ...ledium

Categor'i' Water

Statu s~ Open

Dat., J J4120 13 2A2 ~M

Init iat ed B'/I WSD, V/SD

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Dat e:

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Su brn it To : GUNTER, BOBBY D

Oat., 3J4120 13 2:42 PM

I MARS HALL. JIM B

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Dato? : 4)'912013 9:40 AM ...:J Prj, Cto rnp. Date: 316120 132:42 PM

Project !

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C.ance l?

Date:

Can ce lled By :

Ca ncel Reas o n :

C lo s ed Bo,·:

Date :

Ne\~ C o mments:

Seleci

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Ex i sting Ca ller: SEAT, SALVATORE: C om me nt s ! Q: Is uater fl o\·dn9 fr om inside th e building?

A : NO Q : Is wa~er fl o~ ..ing into the stre et; A, NO

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Re solution:

The Service Request panel displays the general service request information, including: • Request Description, Request ID, Category, Priority, and Status • Initiated by and the date the request was initiated

• Submit to field and the date of submission • Investigation check box and investigation date • Dis patch to and date of dispatch

Section 4: The Service Request 0 67

Server AMS 2013 SP1 End User Training Manual