2016_12_29_Detego_Whitepaper_draft9

INHALT

Management Summary ........................................................... 4 Über dieses Whitepaper ......................................................... 4 Die 5 Basis-Checks für erfolgreiche Omnichannel Services • Verfügbarkeitsabfrage..........................................................6 • Click & Collect..........................................................................8 • Ship-from-Store....................................................................10 • Return-to-Store..................................................................... 12 • Instore-Ordering...................................................................14 Fazit ............................................................................................... 16 Status Check .............................................................................. 18 Die Autoren ................................................................................ 22 Quellenverweise ....................................................................... 23 Kontaktdaten ............................................................................. 23

2

3

Made with