2012 Best Practices Study

Analysis of Agencies with Revenues Under $1,250,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

23.3%

14.3%

0.0%

Decrease the Number of Carriers Represented

3.3%

0.0%

0.0%

Keep the Same Number of Carriers Represented

73.4%

85.7%

100.0%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

10.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

0.0%

0.0%

0.0%

Keep the Same Number of Carriers Represented

90.0%

100.0%

100.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

24.9%

43.1%

43.1%

6.3%

1.8%

2.6%

2012 Best Practices Study

Agencies with Revenues Under $1,250,000

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