2012 Best Practices Study

Analysis of Agencies with Revenues Between $1,250,000 and $2,500,000

Key Benchmarks Profile

12 Month Plans for Carrier Representation P&C Carriers

Revenues Expenses Profitability Employee Overview Producer Info Staff Service Info Technology Insurance Carriers Appendix

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

26.7%

42.9%

28.6%

Decrease the Number of Carriers Represented

13.3%

14.3%

0.0%

Keep the Same Number of Carriers Represented

60.0%

42.9%

71.4%

L&H Carriers

Average

+25% Profit

+25% Growth

% of Agencies That Will: Increase the Number of Carriers Represented

0.0%

0.0%

0.0%

Decrease the Number of Carriers Represented

3.3%

14.3%

0.0%

Keep the Same Number of Carriers Represented

96.7%

85.7%

100.0%

Use of Carrier Service Centers

Average

+25% Profit

+25% Growth

Service Center Use Total Personal Lines Commission placed in Carrier Service Center Total Commercial Lines Commission placed in Carrier Service Center

20.0%

*

*

4.9%

*

1.5%

*Insufficient Data

2012 Best Practices Study

Agencies with Revenues Between $1,250,000 and $2,500,000

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