GNYADA July 2014 Newsletter
EMPLOYMENT CORNER
Error on Monroney Label Leads to Lawsuit
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GM has been sued by a buyer of a 2014 Cadillac who alleges that she was misled by a false Monroney label that indicated the vehicle had five-star ratings in three categories (frontal crash driver, frontal crash passenger, and rollover protection) from the National Highway Transportation Safety Administration (NHTSA). Nearly five months after buying the vehicle, the consumer received a letter from General Motors notify- ing her of an "inadvertent error." In fact, the vehicle had not been tested or rated by NHTSA, according to GM’s letter. stepping up to notify the consumer of a potential problem that it dis- covered, but their reward was a class action lawsuit in Florida, alleging violations of the Florida Deceptive and Unfair Trade Practice Act. If the error is wide- spread, dealers in New York (and every state) could see similar lawsuits, insofar as almost every state has passed similar consumer protection laws. In the event of such lawsuits, we would expect GM to indemnify and defend any dealer who is might be sued. However, it is important to timely notify GM and the dealer’s insurance company of such claims that are filed. No Good Deed Goes Unpunished? GM did the right thing here,
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Biller
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Freeport Jamaica
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Pre-Owned Sales Manager
Hauppauge Hicksville
720 721
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Service Advisor
Roosevelt
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Contact Us: 18-10 Whitestone Expressway | Whitestone, NY | 11357 Dealer Hotline: 800.245.4640 GNYADA Headquarters: 718.746.5900 E-Mail: assistance@gnyada.com DMV-Direct: 718.747.0400 GNYADA Insurance Brokerage, LLC: 718.746.5900 New York International Automobile Show: 718.746.5300 Center for Automotive Education and Training: 718.640.2000
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Greater New York Automobile Dealers Association • www.gnyada.com
The Newsletter • July 2014
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