eKourier Jan 2017

FEATURES

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Customer Feedback

“Staff are very polite at Wetherill Park, helpful and understanding. The premises stayed clean and I loved how accessible the second level storage unit was with wide corridors!!!” “David from Kirrawee was so pleasant and easy to deal with. We had to contact Kennards in dire circum- stances (failed settlement with removal- ists coming the next morning) and at quarter to six, just before closing time, he happily and thoroughly explained all the available options to me while I was in a complete panic. On the morning of, his hospitality and customer service were top notch. He made me feel comfortable and diffused my stress levels with how accommodating he was. The customer lounge is also a great idea, allowing customers to relax while stuff is being loaded or unloaded. My experience really was stress free and I would recommend Kennards at Kirrawee to those in need of storage.” “Great customer service - helpful from the start! Gave me lots of storage options in terms of price, size and location to get me the best one. Very informative and clear about how it all works. Employees were always smiling. Thank you Belmont!” “This was my first time storing goods. Azam at Flemington was particu- larly helpful and friendly and helped me get set up. He made the whole process very easy. We chose Kennards because it was a reasonable price and offered the most convenient access to our stored goods after hours. I was amazed how often we visited our storage container after hours, so I was glad we had arranged to store with Kennards.” “Everything, every part of our experi- ence was excellent. From signing up, payment, access, it was straightforward and easy. There was nothing hidden, no tricks and your staff were exceptional. Ian and Gayle at Frenchs Forest were so kind, helpful, friendly. They are a true credit to your Brand.”

11 Kennards Kourier Jan 2017