KSS January eKourier 2024

FEATURE

A VISIT FROM LOCK + STORE

HUDDLE TIME

The Sydney Team Huddle went off with a bang at the Chullora centre in October last year. Attended by 35 guests, comprising of both Team Members and invited centre customers, the evening was full of camaraderie and laughs. Darryl Hodgson also came prepared with a group challenge to design a special cardboard abode for the Sleep Under The Stars event. Thanks to Ian Horne and Tissa Aydoner at Chullora for the perfect setting and awesome catering. L to R: Portia Badri, Daniel Chick, Scott Findlay, Brianna Burns, Daniel Katsidis and Fiona Harding

L to R: Antone Boustani - KSS NSW Ops Mgr, Helen Ng, Tony Vuong - KSS Head of Operations, Josephine Chang, Ken Tan and Wei Tao Sim

K SS had the pleasure of a visit by Lock+Store, a storage company that operates in Singapore, Malaysia and Hong Kong. Helen Ng, Ken Tan, Josephine Chang and Wei Tao Sim came to Australia to attend the SSAA Conference in Melbourne last year. They then travelled to Sydney to visit THQ for a meet and greet. Lock+Store have 20 locations across Singapore, Malaysia and Hong Kong, offering self storage, wine storage and warehouses for rent, with a total of 10,500 units equalling 44,000 square metres of rentable space, all equipped with a box shop and 24/7 keycard access. Each storage centre is fitted with 24/7 CCTV monitoring. They have a total of 39 Team Members. It was a great opportunity to see how a storage company from another country does things and to share ideas. Helen, Ken, Josephine, and Wei spent some time at THQ meeting the team and then set out for a tour of some KSS centres.

Tony and I took Helen and the team to Penrith, Ultimo, Moorebank, Petersham, Waterloo and Artarmon (Pac Hwy). They were able to take in the view from the Petersham roof and take a ride in the lift at Artarmon. They all commented that their highlight was meeting our Team Members. They were impressed with the passion and expertise that was on show. The nice thing was each Team Member took it upon themselves to give a tour of their centre. The pride shown by the team was admirable. They were especially impressed with the history lesson provided by Yangjee Sherpa from Artarmon regarding the special lift they have on site, and Dennis from Petersham has a job if he ever decides to live in Singapore! They had lots of questions regarding the training of our teams and mainte- nance of our buildings and also how we capture our Google Reviews.

Jelena Stricevic NSW Operations Manager

Top L to R: Adam Snowdon, Chris Jeffrey, Ben Morton, John Hay, Jared Mobbs, Bradley Andrew. Bottom L to R: Ilesh Gohil, Manita Lamichhane, Pratika Dewan and Steve Narayan

Antone Boustani NSW Operations Manager

13 Kennards Kourier Jan 2024