Kennards July eKourier

FEATURE FEATURE

WHO IS MUVAL?

moving and has since developed into local moves. Muval can now facilitate local and interstate moves of any size and description. Customers simply enter what they need moved, when they want it moved and to where and Muval will match those details to available removalists. Customers can then choose a removalist based on price, reviews, and service quality. Kennards Self Storage has partnered with Muval to compliment our own online rental journey, allowing our customers to book their storage and a removalist end to end in the one sitting, at their own time and convenience.

F ounded by James Morrell and Mahdi Chardi, Muval is an online platform that connects removalist trucks with customers who need stuff moved. The idea was born after Chardi who worked in the removalist industry for some time, recognised that many removalist trucks were moving with

empty space. The feeling was that this was incredibly inefficient.

Their idea was to make moving more efficient by filling the available space, a win win for customers by sharing the cost and for removal companies who could charge for a full truck.

Early results have been positive.

Darren Marshall Chief Operating Officer

The original idea was for interstate

TIME TO RECOGNISE AND CELEBRATE O ur annual Achievement Dinner for 2021 has been a difficult one to put a date to. The fluid evenue Management (RM) started in d, I keep getting questions (good one venue Management System. Albeit it anagement, but I thought I would sha H

9 Kennards Kourier July 2021 ality, trends, demographics, tures, days on market, length competitive data, and many that a single person (or even an cal portion but a great deal of tanding our customers and rket, trial and error, heaps of y, adaptability, daily judgment nstantly taking controlled risks. ective of Revenue Manage- not to increase occupancy, to push rates. It is finding th alance b twe the two of them mise revenues. Yes, maximise es! a complex gam that requires g several variables, like histor- mand, elasticities, prices, changes with Covid has meant our usual venue, the Pullman at Mascot has made a last-minute change to our booking and we can no longer hold the event there on august 28th. The venue is now a Covid Quarantine Hotel. Nevertheless, the show must go on. This presented us the opportunity to do something a bit different with our options for a venue. Even in light of the present Covid restrictions we are still positive of the event going ahead, with one venue top of mind. This year we will hope to enjoy the spectacular waterfront location and venue of Doltone House at Jones Bay Wharf, Pyrmont. Providing stunning views of Sydney Harbour. Accommodation will only be a short stroll around the corner at The Ibis Hotel Darling Harbour. Last year we celebrated the event as a first through Yammer. Utilising technology we all stayed connected and celebrated everyone’s achieve- ments in the virtual world. We even had a live feed for the Service Awards. This year we are excited to be returning to our usual face-to-face format, while also including some Award presentations via Yammer a week or so prior to the actual event. The 5 Year Service recognition and Gold Scoty's will be presented to

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Team Members on Yammer. This will mean a more compact Achievement Dinner and increased time at the end of the night for everyone to catch up for a chat and drink. It's been lovely to hear Team Members are looking forward to getting together with everyone to celebrate again. Keep an eye out for more information in the coming weeks. Tony Vuong General Manager Operations