eKourier April 2014

WHO’S WHO

Team Member Profiles

In this issue 50K in 41 Years

Kaylene Whitfield Customer Care Team - THQ

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Team Member Profiles

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Career background: Part time office work for the past few years while my children were growing up Marital status: Married Any children? Bryce - All round sportsman, Stafford - Plays Clarinet and Averil - Scottish Dancer Hobbies/interests: Reading, crosswords and walking Do you play any sport or have any special talents? Not really Favourite Book: Anne of Green Gables Favourite movie: Pretty Woman Favourite restaurant/food: Greek and Mexican Where did you grow up? Career background: Gambling Industry - Horse Racing and Casinos. Liquor Industry - Licencee of two hotels, Supervisor of Leagues Club in Cessnock. Assistant Manager at Clarkes Rubber Marital status: De Facto Any children? Brianna who is 16. Has a magical talent of making money disappear! Hobbies/interests: Cooking, dining out, fine wine, travel, watching action movies, having a beer and watching the footy with friends Do you play any sport or have any special talents? Not at the moment

9 Questions with...

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Dynamic Pricing Never Sleeps

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Customer Feedback

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The Road to Success...

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Mobile Web Site Records 25%...

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Team Headquarters Relocation...

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No Margin for Error

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Customer Feedback

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New QLD Centres Rebranded 8 Where Are We on Our Journey 9 Customer Feedback 9 Wellington, an Exciting Opportunity 10 Spotlight on North Lakes 11 Expansions Far and Wide Underway 12 Kennards Amazing Race 13 Supporting Local Communities 14 Nev’s Notes 15 Kennards Community 16 Next issue Deadline: June 20th, 2014 Please send contributions to the editor Editor: Sharon Dux Email: sharon@kss.com.au Distribution: July 18th, 2014 Upcoming events 1/5 - Skillbuilder (QLD) 5-9/5 - Skillbuilder (NZ) 2/6 - Queens Birthday (NZ Closed) 9/6 Queens Birthday (NSW, VIC, QLD, ACT, SA) PH Hours 13/6 - Sunshine Coast Show (Maroochydore, Warana, Kunda Park only) PH Hours 18/7 - Newcastle Area Christmas Party 2/8 - KSS Achievement Dinner 11/8 - Royal QLD Show, Logan City and Moreton Council (Browns Plains, North Lakes) PH Hours 22-23/4 - Skillbuilder (Newcastle) 25/4 - Anzac Day - KSS Closed 28-30/4 - Skillbuilder (QLD)

Inverell - Northern NSW, very quiet but a lot of fun as a child Any pets? A dog called Uncle Scooby! Favourite holiday destinations: Ireland, Green Valley Farm (Northern NSW)

Anthony Sharpe Team Support Manager - NSW

Favourite Book: Lord of the Rings Favourite movie: Braveheart, Last of the Mohicans Favourite restaurant/ food: Cafe Sydney, Pasta Where did you grow up? Balmain, full of life, hard knocks and a wonderful community spirit Any pets? No Favourite holiday destinations: Europe, Italy. Praiano on the Amalfi Coast and San Marino

Kennards Kourier April 2014

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