eKourier July 2015

FEATURES

Blue Trumps Red and Green Again

“Thanks for your kind message. Your company has done a very good job for us for about the past 25 years. I can’t remember when we began storing with you but it was soon after I came to Castle Hill from Armidale in 1983 to take charge of both the NSW and National Country Press Industry Associations. The NSW Country Press Association is the oldest media organisation in Australia, now in its 115th year, so we have some valuable “stuff” to hang on to. I am retiring after a lifetime in the newspaper publishing industry and am going through our valuable records to retain only the most significant documents, destined for a university, library or archive. Anyway, I just want to thank you for the excellent service your company provides. I have had a happy associ- ation with your Castle Hill Team for a generation, with the depot’s successive array of very pleasant, courteous, helpful and efficient people who do an exemplary job. You are to be commended on your Team selection process and management. I am now engaged in my garage sorting though the residue of the Australian and NSW Country Press records. The Country Press Headquarters will decide their ultimate destination as I fade into the sunset. I just want you to know that your company, and particularly its people within my sphere of activity, are to be commended on all counts, and I am confident Kennards future success will be assured with a continuation of its organisational structure and service through an excellent Team. With many thanks, particularly to your Castle Hill Team and best wishes for your company’s future.” Customer Feedback

O ur commitment and investment into measuring culture continues with the results of our 2015 Culture Survey now in. This years results show we remain a predominately constructive organisation. Meaning an organisation that values the contribution and efforts of its Team Members. Encourages and supports its Team Members to grow, develop and make decisions. Where mistakes are celebrated and people are more important than things. Why do we continue to measure culture? A strong constructive culture can guide and inspire its Team Members, creating a fun and happy work environment that attracts and retains great talent, which in

return creates success.

Our results this year have only shown minor changes over last year. Both results are pleasing with the Blue Constructive Styles dominating the Red and Green Defensive Styles. In addition to measuring the culture of the entire organisation as one group we also measure Sub Groups. Sub Groups refer to the separate business units or regions that make up the whole organi- sation. Some of the Sub Group results have changed, providing valuable information where cultural change efforts can be focused for improvement. More detailed information about the results will be circulated in the coming weeks. Darren Marshall General Manager

5 Kennards Kourier July 2015